Riparo – Repair Shop Management System

💡 Ready to digitalize your service center?
Choose Riparo for efficiency, transparency, and full control over your operations.

📘 What is Riparo?

Riparo is an all-in-one, web-based service and repair management platform designed for repair shops, service centers, and technical support teams. It streamlines the entire workflow — from customer management and work orders to technician assignment, payments, and advanced reporting — all in one intuitive dashboard.

Riparo enables service businesses to digitize and automate their daily operations, reduce errors, and deliver an exceptional customer experience.

🔧 Key Features

• Comprehensive Customer Management
  Quickly register, update, and search customers with detailed contact info, history, and notes.

• Device & Asset Tracking
  Manage unlimited devices or vehicles, track by type, brand, model, serial or plate number, year, color, and custom notes.

• Work Order Management
  Create, edit, and track repair orders with full workflow:
  Assign technician, define issues, set estimate and final cost, update status (pending, in-progress, completed, delivered, cancelled).

• Technician Management
  Assign repairs to staff, monitor workloads, and evaluate performance.

• Payments & Invoicing
  Record payments, methods (cash, card, transfer, wallet), see due balances, and manage receipts.

• Powerful Reporting
  Interactive, filterable dashboards and tables for all records: repairs, customers, payments, technicians, and more. Export to Excel, PDF, or CSV in a click.

• Role-Based Access Control
  Set user roles (admin, technician, staff), define granular permissions, and keep sensitive data secure.

• Smart Search & Filters
  Quickly find any record with advanced search and filter tools across all modules.

• Backup & Security
  Automated database backups, session authentication, and secure login with role permissions.

🧩 Core Modules

• Customer & Device Manager:
  Centralize all client and asset data with history and attachments.

• Repair Order Engine:
  Full-featured, step-by-step repair workflow, including technician assignment, job status, and real-time updates.

• Payment Center:
  Collect and track all payments, see open balances, generate receipts.

• Technician Portal:
  View assignments, update statuses, enter repair notes, manage workload.

• Advanced Reporting:
  Exportable, filterable, real-time reports for management insights.

• User & Permission Manager:
  Create roles, assign permissions, and audit user activity.

• Backup Manager:
  Setup scheduled or on-demand backups, view backup history, and restore.

⚙️ Technical Specifications

• Product Name: Riparo – Service & Repair Management System

• Version: 1.0

• Release: May 2025

• Languages: PHP, JavaScript, HTML5, CSS3

• Database: MySQL 5.7+

• Libraries: DataTables, Select2, jQuery, FontAwesome

• Installer: 1-Step Wizard – Compatible with CPanel, XAMPP, or local server

• Security: Role-based permissions, session authentication, prepared SQL queries

❓ FAQs

• Does Riparo have record limits?
  No, you can manage unlimited customers, devices, repairs, and users.

• Can I customize user roles and permissions?
  Yes, with a flexible role-permission system for full control.

• Is there a subscription fee?
  No, Riparo is a one-time purchase with lifetime license.

• Is my data secure?
  Yes, with session auth, permission checks, and built-in backup.

• Can I export reports?
  Absolutely! All lists are exportable to Excel, CSV, or PDF.

🎯 Ideal For

• Electronics & mobile repair shops

• Automotive service centers

• IT service providers

• Appliance repair companies

• Industrial & maintenance workshops

• B2B technical support teams

🚀 Why Choose Riparo?

💡 Ready to digitalize your service center?
Choose Riparo for efficiency, transparency, and full control over your operations.